Indtech News

Ind-Tech supports Adderbury family raising £10,000 for hospital that saved daughter’s life

Ind-Tech supports Adderbury family raising £10,000 for hospital that saved daughter’s life.

On 30th September, the family of four-month old Penny Grace Morgan ran the British Heart Foundation Charity Run at Blenheim Palace, in a bid to raise £10,000 for the Paediatric Intensive Care Unit (PICU) at Southampton General Hospital. The PICU Doctors and Nurses saved Penny’s life earlier this year after she underwent open heart surgery at 8 days old, and in a show of their support, her family are raising the funds needed to refurbish the hospital’s PICU’s Family Room, a free ‘home away from home’ for families of children in intensive care.

Twenty-six of Penny’s brothers, cousins, aunts, uncles, grandparents and friends ran the race alongside her parents, who have been overwhelmed by the generosity and support of the Banbury community. As well as friends and family, five local businesses have generously supported their plight, including CS Wealth, Hawkins Group, Hayfield Homes, Ind-Tech, Morgan Transport and Reg’s Cafe.

Francis Tracey, Managing Director of Ind-Tech, commented, “As a company we have an active programme supporting the local community and having been in Kelly and Matthew’s position myself, when my own son was in hospital nearly 17 years ago now, I wanted to do all I could to support their fundraising and help other families in the future. We are so proud of all Kelly and her family have achieved, and feel privileged to have been able to support this very worthy cause.”

Speaking of her experience, Penny’s mother Kelly Sharman said, “Twenty weeks into my pregnancy, Penny was diagnosed with Transposition of the Great Arteries (TGA) and we were advised that she would need open heart surgery soon after birth to save her life. Although we were fully prepared with the facts, we could never have been prepared for how we would emotionally cope with the harrowing experience ahead.

“Penny was born 4 weeks early and underwent two lifesaving procedures prior to her open heart surgery at just 8 days old. The PICU not only saved our daughter’s life, they saved ours too. We always expected the nurses and doctors to be professional and caring, but we simply never understood the emotional strain they go through every single day. The Nurses and Doctors were at points in tears with us, they came in on their days off to check on us, and called in hourly to check on Penny’s progress.

“Having spent three full weeks in Southampton while Penny was being taken care of, it is a haven for parents at a time when they are at their most vulnerable – allowing them to be close to their sick child. Raising this money towards the refurbishment of the family room is just a small token of our immense thanks and gratitude for everything the staff at Southampton General Hospital PICU did for our family.”

Thanks to the generosity of sponsors and local businesses, a total of £9,245 of the £10,000 target has been raised. For further information or to make a donation, please visit

Indtech News

Cotswold Classic Race

On September 29th 2018 The Cotswold Classic Race took place. This year, Ind-Tech were headline sponsors of the event.

The Cotswold Classic is a firmly established event in the local running calendar and is part of the Oxfordshire County 10 Mile Road Race Championship.

It’s a relatively hilly/undulating course with one particularly long climb known locally as the ‘hillzakilla’ (total elevation gain is 518ft). There is however, a very fast finish with the last mile and a half being more or less downhill from New Yatt.

Ind-Tech Managing Director, Francis Tracey comments: “We love sponsoring events such as the Cotswold Classic Run. Not only is it a really fun event, it promotes health and fitness which is so important for all of our well-being.”

More information on the race can be found here.

Indtech News

Sponsors of Tower Hill FC Under 10 Kit

Ind-Tech are delighted to sponsor the football kit for the Tower Hill FC Under 10’s team for the next two seasons.

Our Managing Director Francis Tracey visited the team and their manager Ben Bishop on Wednesday 5th September to present them with their new kit. Francis coached a team there (in fact his son played for Tower Hill FC) for over 8 years and one of the team’s current players is the younger brother of one of Francis’ former players – which is a really nice link between the past and present.

Francis comments “I wish all the Tower Hill FC teams every success in both the league and local cup competitions throughout the year.”

Tower Hill FC play in the Witney and District Football League and the Tower Hill club itself are the biggest club in the area with more than 20 teams.

To find out more about the club, click here.

Indtech News

Welcoming our Apprentice Tom to Ind-Tech

We have welcomed Apprentice Tom Mullholland to our offices this week. Tom is joining us to work in our Customer Service team and will be undertaking an apprenticeship as part of the Government scheme ESFA (Education and Skills Funding Agency) on a one-year course from Liga Training.

Ind-Tech are supporters of the Government apprenticeship scheme to encourage young people into the workplace to earn valuable skills and earn while they learn. Ind-Tech are going to be training Tom job-based skills by experienced staff whilst he studies.

Tom is going to be training for the Customer Service Practitioner Level 2 qualification. He will be learning:

– Customer service principles and practices including customer experience and feedback, internal and external customers, needs and priorities, targets and goals and right first time business principles and practices
– Brand promise, core values, complaints process, internal policies and legislation and regulatory requirements
– Customer service skills – including building rapport and trust, conflict management and influencing and reinforcement techniques
– Communications – including interpersonal, tone of voice and verbal and non-verbal communications
presentation (including dressing appropriately and using positive and confident language)
– Using customer service tools and resources – including those used to meet customer needs and measure, monitor and evaluate customer service levels

Managing Director Francis Tracey comments:

“We’re pleased to have Tom on board and will support him on his learning journey over the next 12 months. We’re looking forward to the contribution he’s going to make to the team and to helping him grow in his career and as a person.”

Indtech News

Foot Golf Fun(draising)

On 8th August we once again rallied the troops for a spot of fundraising for our favourite charity Special Effect. This time the activity involved ‘foot golf’; kicking a football around the holes of the Heythrop Golf Course! The highly entertaining networking event was enjoyed by all. Special thanks go to the M Group and STL Comms for organising it for everyone.

Indtech News

Ind-Tech Expands its Operation

As you may already know, we are a Witney business and we now have two sites in the old market town; one in the heart of Witney, just off the High Street, and our new site is on the Windrush Industrial Park in west Witney.

We’re thrilled to be expanding our operation to include the new site so that we can store more critical parts for our customers and continue to deliver an exceptional service to them.

Indtech News

Witney Carnival 2018

On Saturday 14th July we took part in the Witney Carnival parade to raise awareness of SpecialEffect charity with our car from the TwinTown18 Witney to Le Touquet challenge. We also hosted a fundraising stand at the carnival itself. Thank you to everyone who came down to see us and the other supporters of the event.